Who is Responsible?

If an interpreter has been requested for your meeting who is required to cover the cost?

It is the responsibility of the business, organization or agency to provide and pay for interpreting services. It is not the ASL/LSQ person’s responsibility.

Accessibility Rights

In Canada persons with disabilities or who are Deaf are entitled to equal treatment and access to goods, services, facilities and accommodations under the law.

• Ontario Human Rights Code (s.1)

• Canadian Charter of Rights and Freedoms (s. 14, s.15)

• Canadian Human Rights Act (s.5)

• Accessibility for Ontarians with Disabilities Act (S.O. 2005, c. 11)

• Accessible Canada Act (S.C. 2019, c. 10)

• United Nations Convention on the Rights of Persons with Disabilities (CRPD)

Business Sense

Not only is it your legal responsibility but it also makes good business sense.

There has been an increased demand for accessible services.

By removing barriers and making your business accessible to all individuals you open your business to a whole new range of clients.